RETURNS AND REFUNDS
Most of of products are Software products, Subscriptions and Software documents. Trial versions are available for most. We urge you to test run and make sure it meets your your requirements.
Our Refund windows lasts 7 days. If 7 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To request your return, send an email to firstname.lastname@example.org, with the proof of purchase, before the 7 day refund and send back the Goods if any.
There are certain situations where only partial refunds are granted: (if applicable). Partial refunds will issued by a cheque and poastal and clerical charges will apply.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If your refund request is approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable).
Sale items (if applicable)
Exchanges (if applicable)
To return your product, you should mail your product to: RoseSoft Systems, KRRA 23, Kunnalakattu Road, Maradu PO, Ernakulam, KL, 682304, India.
You will be responsible for paying for your shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over Rs 100/-, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.